Games
Toys and Other Stuff
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Top Shelf Games offers the following Backorders, Shipping policies:
Backorders: We will NOT charge your credit card until your items move to SHIPPED.
We typically stock 5-10 of each item, however, you may order more than this, and there will be rare occasions where the item you ordered is out of stock. This item may not have been available either when you ordered it originally (We couldn't update the website fast enough!), or another customer's order placed ahead of yours may have depleted the available inventory. In this case, you will receive an e-mail or phone call notifying you of the circumstances. We apologize for this inconvenience.
We can generally fulfill just about any size order. In fact, we regularly have very large orders placed by other businesses. These orders go on Backorder because they exceed our stock levels and will be shipped out usually within a week, depending on the location of distributor for item(s) ordered. We typically do not split orders, and will hold all of your items until everything is in, and ready to ship. Email us if you wish to request a split-shipment. Orders that qualify for FREE SHIPPING will not be split. Most backordered items are restocked within 1 - 10 days. With that in mind, we will keep your order open and ship the item you ordered, in the order that it was placed, ie. if you were the first to order after a product went Out Of Stock, you'll be the first to get shipped when it comes back in!. If you would like to cancel your order, please send us an email at customerservice@topshelfgames.com.
Shipping Policy:
International Shipping:
We ship to many countries in the world. Canada shipments generally use UPS Standard, which tends to be cheaper then USPS rates. You may over-ride this, and select USPS, but, we have seen them lose packages... We do NOT pay your customs/duties, and we do not know how much those fees will be. We will also not mark shipments as GIFTS to save on fees, sorry.
Domestic Shipping:
Most items ship the same or next day that you place your order, via UPS or USPS. Products by Fame generally ship within 3 business days, as they come from our warehouse in Texas. Which carrier we use depends on the product. Smaller packages (deck of cards, dice) are sent via USPS. Larger items (board games, toys) are sent via UPS.
If you only provide a PO Box/APO Box, we will have to ship via USPS. Domestic US orders over $99 will get FREE SHIPPING. Gift certificates do not count toward the FREE SHIPPING threshold. The following information only applies to packages shipped Ground via UPS: The map below was generated by UPS, to estimate how long packages generally take to get to you, from us. Since we are located in Washington (zip code 98671), the map is generated based on that assumption. The map is only an estimate, but we've found it to be mostly accurate. 
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